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Thinkific

Creates tasks for tickets, problems, changes and releases in your service desk.

Create task

Creates a new ticket in your service desk.

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Deletes a particular task from the modules in your service desk.



Delete task

Allows you to make changes to the parameters of a problem from updating statuses to changing problem type.

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Returns all the problems in your service desk.

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Returns a specific problem and all conversations related to it in your service desk.

Get problem

List users

Returns a list of the tickets in your service desk.

List tickets

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Allows you to make changes to the parameters of a ticket from updating statuses to changing ticket type.



Update ticket

Retrieves and view a specific ticket and all conversations related to it in your service desk.

Get ticket

Creates a new problem in your service desk.

Create problem

Delete problem

Returns all the tasks of the user currently logged in.

List tasks

Returns a specific task within a particular module.



Get task

Updates a particular task from the modules in your service desk.

Update task

List users DDL

Get user

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FreshService

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Get Auth Token

Search the DiscoverOrg database for companies with the given website.  Can return multiple companies.

Search for company by website

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Freshservice and DiscoverOrg integrations couldn’t be easier with the Tray Platform’s robust Freshservice and DiscoverOrg connector, which connects any services without the need for separate integration tools.

Freshservice and DiscoverOrg integrations couldn’t be easier with the Tray Platform’s robust Freshservice and DiscoverOrg connectors, which can connect to any service without the need for separate integration tools.

Integrate Freshservice and DiscoverOrg with any SaaS application or service using the Tray Platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Freshservice and DiscoverOrg and any other API, database, webhook, and more.

Freshservice and DiscoverOrg integration + automation

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