LivePerson LiveEngage

LivePerson

Retention Rocket

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Zendesk

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Intercom

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Gainsight

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GatherUp

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PersistIQ

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Drift

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UserVoice

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Zoho Desk

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Totango

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Groove

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Velocify

Help Scout

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CallRail

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Salesforce

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Microsoft Power BI

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Microsoft Dynamics 365

Create company

Delete note

List agents DDL

List companies DDL

List contact fields

List contacts DDL

Update company

Delete contact

Delete ticket

List products DDL

Delete company

List groups

List email configs DDL

List tickets DDL

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Get company

Create contact

Create note

Create ticket

Get agent

Get contact

Get ticket

List agents

List companies

List company fields

List contacts

List email configs

List groups DDL

List products

List ticket conversations

List ticket fields

Retrieve a list of ticket satisfaction ratings.

List ticket satisfaction ratings

List ticket time entries

List tickets

Restore ticket

Update contact

Update note

Update ticket

Upload contact avatar

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Curb customer churn with preemptive workflows

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Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

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Customer Success and Support

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Freshdesk

Retrieve the daily activity of multiple users within the Gong system for a range of dates.

List daily activity

Create custom engagement events in Gong and display them as events in Gong’s activity timeline, when a content is engaged by an external participant.

Create content action

Retrieve all references to an email address.

List email references

Create engagement events in Gong when a Gong user shares content with external participants.

Create content shared

Create engagement events in Gong and display them as events in Gong’s activity timeline, when a content is viewed by an external participant.

Create content viewed

Create new call

Get call data

Lists the activity of multiple users within the Gong system during a defined period. Given the period, this endpoint returns multiple records, one for each user, with an applicable activity during the period. Each record includes statistics about the user's activity.

List activity for users

Lists the aggregated activity of multiple users within the Gong system for each time period within the defined date range. 

List activity for users by date range

Retrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users. 

List answered scorecards

Retrieve interaction stats for users based on calls that have Whisper turned on.

List interaction stats

Retrieve details of any leads or contacts with chosen phone number and their associated calls and email messages.

List phone references

Retrieve all the scorecards within the Gong system.

List scorecards details

List users by filter

Retrieve detailed call data for calls that took place during a specified date range and have specified call IDs.

List call data by date or call IDs

List calls that took place during a specified date range.

List call data

List users DDL

List users

Get user

Get user history

Lists the transcripts of calls that took place during a specified date range and have specified call IDs.

Lists transcripts of calls

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Automate Gong.io to drive higher win rates

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How to Automate Lead-to-Account Matching

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Streamline strategic sales with an automated deal desk

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Pipedrive's CRM integrates with the Tray Platform to provide full visibility for sales activities and connect them to all other components of the sales & marketing stack.

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Intercom unlocks new efficiencies with sales automation

Quickly operationalize outbound strategy by auto-uploading accounts + leads to your CRM

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Sales

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Gong.io

Sales Performance Management (SPM)

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Universal Automation Cloud

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Similar connectors to Freshdesk and Gong.io

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Freshdesk and Gong.io integrations couldn’t be easier with the Tray Platform’s robust Freshdesk and Gong.io connector, which connects any services without the need for separate integration tools.

Freshdesk and Gong.io integrations couldn’t be easier with the Tray Platform’s robust Freshdesk and Gong.io connectors, which can connect to any service without the need for separate integration tools.

Integrate Freshdesk and Gong.io with any SaaS application or service using the Tray Platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Freshdesk and Gong.io and any other API, database, webhook, and more.