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Creates tasks for tickets, problems, changes and releases in your service desk.

Create task

Creates a new ticket in your service desk.

Create ticket

Delete user

List users Email DDL

Deletes a particular task from the modules in your service desk.



Delete task

Allows you to make changes to the parameters of a problem from updating statuses to changing problem type.

Update problem

Returns all the problems in your service desk.

List problems

Returns a specific problem and all conversations related to it in your service desk.

Get problem

List users

Returns a list of the tickets in your service desk.

List tickets

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Allows you to make changes to the parameters of a ticket from updating statuses to changing ticket type.



Update ticket

Retrieves and view a specific ticket and all conversations related to it in your service desk.

Get ticket

Creates a new problem in your service desk.

Create problem

Delete problem

Returns all the tasks of the user currently logged in.

List tasks

Returns a specific task within a particular module.



Get task

Updates a particular task from the modules in your service desk.

Update task

List users DDL

Get user

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Update user

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FreshService

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Streamline strategic sales with an automated deal desk

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Intercom unlocks new efficiencies with sales automation

Quickly operationalize outbound strategy by auto-uploading accounts + leads to your CRM

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Freshservice and DataFox integrations couldn’t be easier with the Tray Platform’s robust Freshservice and DataFox connector, which connects any services without the need for separate integration tools.

Freshservice and DataFox integrations couldn’t be easier with the Tray Platform’s robust Freshservice and DataFox connectors, which can connect to any service without the need for separate integration tools.

Integrate Freshservice and DataFox with any SaaS application or service using the Tray Platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Freshservice and DataFox and any other API, database, webhook, and more.