BMC Remedy and Zendesk integration + automation

BMC Remedy and Zendesk integrations couldn’t be easier with the Tray Platform’s robust BMC Remedy and Zendesk connectors, which can connect to any service without the need for separate integration tools.

Uses

Developers

Category

IT Service Management (ITSM)

Connector type

Tray Connector

Triggers

None

Operations

Check record exists, Create record, Delete record, Get association, Get record, List records, Merge record, Update recordShow all

See documentation >

Uses

Customer Success and Support, All

Category

Customer Success and Support

Connector type

Tray Connector

Triggers

WebhookShow all

Operations

WebhookShow all

See documentation >

By connecting our growth stack, we personalized messaging at scale for hundreds of thousands of customers and doubled our engagement rates.

Senior Director Growth

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BMCRemedy logoZendesk logo

BMC Remedy + Zendesk

Dynamic Zendesk + BMC Remedy integrations

Resolve more issues, faster with custom Zendesk + BMC Remedy automation on the low-code Tray Platform. You don’t need extensive technical experience to connect your helpdesk, IT service management (ITSM) platform, and any other data source in minutes.

Any business user can utilize our 100% visual interface to drag-and-drop together seamless integrations that bi-directionally sync any tool in your tech stack. Our platform makes it easy to connect any data source, including FTP, email, flat files (such as CSVs), webhooks, and any other cloud-based application—even using data within custom fields. 

There’s more to the Tray Platform than just integrations. You can also deploy custom Zendesk + BMC Remedy automation to take your issue resolution to the next level. Using powerful, multi-step automation, you can flow IT data and tickets between any source and scale mission-critical support processes. Rather than spending time on manual work, you can refocus on more-strategic efforts such as reducing churn, improving response times, and providing personalized, first-class customer support.

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