BMC Remedy and Slack integration + automation

BMC Remedy and Slack integrations couldn’t be easier with the Tray Platform’s robust BMC Remedy and Slack connectors, which can connect to any service without the need for separate integration tools.

BMC Remedy and Slack Connector Details

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BMC Remedy

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UsesDevelopers
CategoryIT Service Management (ITSM)
Connector TypeTray Connector
Operations
Check record existsCreate recordDelete recordGet associationGet recordList recordsMerge recordUpdate record
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UsesAll
CategoryCollaboration
Triggers
On Slack eventOn action (button or menu click)On slash command
Connector TypeTray Connector
Operations
Leave conversationAdd reminderArchive conversationConversation exists?Create conversationCreate pinDelete scheduled messageGenerate channel nameGet conversation infoGet userGet user by emailInvite user to conversationand 1 more...
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By connecting our growth stack, we personalized messaging at scale for hundreds of thousands of customers and doubled our engagement rates.

Senior Director Growth, New Relic
New Relic

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