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Salesforce

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Microsoft Dynamics 365

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ServiceNow

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Lever

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Agile CRM

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RingCentral

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SalesforceIQ

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Ringover

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Mindbody

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Pipedrive

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Pipeliner

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Freshsales

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MessageBird

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Dynamo

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Insightly

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PersistIQ

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Plivo

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ConnectWise

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Zoho CRM

Create call comment

Create contact

Create insight card

Delete a recording for a specified call. Warning this action cannot be undone.

Delete call recording

Delete contact

Get call

Retrieve details for a specified contact.

Get contact

Get number

List calls

List contacts

List numbers

List tags

List tags DDL

List teams

Retrieve a list of users on your account.

List users

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Retrieve a list of calls to match the search criteria.

Search calls

Retrieve a list of contacts to match the search criteria.

Search contacts

Update contact

Update number

Update user

Delete webhook

List events DDL

List webhooks

Select one or more events. When these events occur it will trigger another execution of the workflow

Webhook

Aircall

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Curb customer churn with preemptive workflows

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Learn how to prioritize customer support queues 

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Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

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Finally, an answer to customer churn

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How to integrate NPS into Salesforce CRM

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Customer Success and Support

LEAD-LIFECYCLE

How to Automate Lead-to-Account Matching

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Streamline strategic sales with an automated deal desk

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Sales ops best practices

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Pipedrive's CRM integrates with the Tray Platform to provide full visibility for sales activities and connect them to all other components of the sales & marketing stack.

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Intercom unlocks new efficiencies with sales automation

Quickly operationalize outbound strategy by auto-uploading accounts + leads to your CRM

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Sales

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Telephony

Customer Relationship Management (CRM)

Retrieve the daily activity of multiple users within the Gong system for a range of dates.

List daily activity

Create custom engagement events in Gong and display them as events in Gong’s activity timeline, when a content is engaged by an external participant.

Create content action

Retrieve all references to an email address.

List email references

Create engagement events in Gong when a Gong user shares content with external participants.

Create content shared

Create engagement events in Gong and display them as events in Gong’s activity timeline, when a content is viewed by an external participant.

Create content viewed

Create new call

Get call data

Lists the activity of multiple users within the Gong system during a defined period. Given the period, this endpoint returns multiple records, one for each user, with an applicable activity during the period. Each record includes statistics about the user's activity.

List activity for users

Lists the aggregated activity of multiple users within the Gong system for each time period within the defined date range. 

List activity for users by date range

Retrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users. 

List answered scorecards

Retrieve interaction stats for users based on calls that have Whisper turned on.

List interaction stats

Retrieve details of any leads or contacts with chosen phone number and their associated calls and email messages.

List phone references

Retrieve all the scorecards within the Gong system.

List scorecards details

List users by filter

Retrieve detailed call data for calls that took place during a specified date range and have specified call IDs.

List call data by date or call IDs

List calls that took place during a specified date range.

List call data

List users DDL

Get user

Get user history

Lists the transcripts of calls that took place during a specified date range and have specified call IDs.

Lists transcripts of calls

Gong.io 1

Integrations

Quick + seamless Gong.io integrations

Gong.io 2

Automation

Automate Gong.io to drive higher win rates

Gong.io 3

Use cases

Scalable Gong.io integration and automation

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Gong.io

Sales Performance Management (SPM)

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Aircall and Gong.io integrations couldn’t be easier with the Tray Platform’s robust Aircall and Gong.io connector, which connects any services without the need for separate integration tools.

Aircall and Gong.io integrations couldn’t be easier with the Tray Platform’s robust Aircall and Gong.io connectors, which can connect to any service without the need for separate integration tools.

Integrate Aircall and Gong.io with any SaaS application or service using the Tray Platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Aircall and Gong.io and any other API, database, webhook, and more.