(This post originally appeared on PR Newswire.)
HOLMDEL, N.J., March 12, 2018 /PRNewswire/ -- Vonage (NYSE: VG), a business cloud communications leader, is placing the power of real-time communications into the hands of business users by integrating Nexmo, the Vonage API Platform, with a growing network of leading Integration-Platform-as-a-Service (iPaaS) providers, including Microsoft, MuleSoft, Built.io and Tray.io, and bot platform partners, including Google, Converse.ai, Aspect.ai, Exceed.ai and Inference. Details below.
Through the new Nexmo Partner Program, Vonage is empowering these third-party partners to utilize its suite of APIs to build innovative messaging and voice experiences for their customers within their own applications, integration projects or complementary platforms. The Partner Program works directly with application, integration and technology partners that use Nexmo APIs or a combination of APIs and consultative services to help deliver better business outcomes to customers by building and marketing applications, workflow platforms, and bots through enhanced messaging and voice capabilities.
By making the Nexmo platform communications capabilities such as voice, SMS, 2-factor authentication and text-to-speech available on their own platforms, the Nexmo Vonage API platform removes complexities of global communications for its users. Vonage's iPaaS and bot partners offer visual building tools enabling business users to easily compose workflows and conversational bot automations without writing any code.
"With the global reach and scale of the Vonage API Platform, coupled with strong partnerships, Vonage is reinventing how enterprises use communications to collaborate and engage with customers," said Tony Jamous, president of Nexmo, the Vonage API Platform. "Vonage's offering is unique among competitors, as we are creating a completely open structure where we put our innovation and tools in the hands of our partner ecosystem to accelerate market adoption and drive business success."
Vonage's Nexmo is known for offering an exceptional experience that enables developers to build communications-enabled applications. Vonage has now built a program that exposes the power of the platform to a new class of builder — the business analyst or citizen developer. Empowering those who are most familiar with business requirements for their organizations with the ability to create their own highly productive and optimized automations has the potential to yield significant increases in workplace productivity.
With Nexmo, these partners' visual building tools also free developers from having to build straightforward automation apps so that they can focus on building more complex, strategic software. These tools also reduce the overall effort required when solving a problem and accelerate feature and product delivery time.
The iPaaS and bot partner integrations demonstrate Vonage's commitment to a partnership strategy for its API platform. Its reach will continue to grow as partners seek to enhance their own platforms with enterprise-grade, global communications capabilities that will augment, and not compete, with their own products.
Vonage has partnered with several iPaaS providers to bring its Nexmo APIs to their platform offerings:
Bot platform partners that have already employed the Nexmo API Platform to enable direct and real-time interaction with customers include:
"This relationship is another example of MuleSoft's growing ecosystem of technology partners and solutions available through Anypoint Exchange. In today's hyper-specialized and digital world, a company's ability to leverage customer data and build a dynamic, engaging customer experience has become a key factor to success. With the MuleSoft Certified Nexmo API, MuleSoft customers are able to enhance the way they connect with their customers in new, innovative and more meaningful ways," said Brian Miller, vice president of Business Development, MuleSoft.
Mr. Jamous added, "We are thrilled to partner with these leading iPaaS providers and bot platforms to enable countless unique and vertical-specific use cases for enterprises to help them drive better customer engagement for deeper relationships and a better overall customer journey."
Vonage (NYSE: VG) is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.
The Company also provides a robust suite of feature-rich residential communication solutions.
Vonage Holdings Corp. is headquartered in Holmdel, New Jersey, with offices throughout the United States, Europe, Asiaand Israel. Vonage® is a registered trademark of Vonage Marketing LLC, owned by Vonage America Inc.