Tray's useful FTP connector means that you can now connect to your FTP server from Tray. You can use it to listen to an FTP folder, react to a new CSV file being present, collect it and then parse to update user records on Zendesk or any Cloud application.
A customer asked us to build this connector and a few hours later, voila! Our unique approach to building connectors means that you can request a new connector and depend on the complexity of your apps' APIs we can deliver in a few hours to a few days. Alternatively, you can use our Universal (HTTP) Connector to make REST-based requests to almost any SaaS app.